case study

Humphries Kerstetter – Customer Case Study

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Humphries Kerstetter is a specialist litigation practice renowned for its pedigree in the commercial disputes market. Based in the heart of London the firm was founded in 2009 with a vision of creating a lean and highly-skilled practice, largely free of conflicts, which could go head-to-head with the top-tier firms in high stakes litigation.

Over the past decade, Humphries Kerstetter has held true to that core vision, growing year-by-year into a truly dynamic firm, free of outdated hierarchies, in which the work and the clients come first. Recognised in The Lawyer HOT 100 2018, the firm has earned a cast-iron reputation for excellence in its field, receiving instructions from both claimants and defendants and with a client list of several FTSE 100 companies and international investment banks.

The team consists of 15 employees, including four Partners, based in a central office, but significant amounts of time are spent remote working due to the logistical demands of the legal profession.

The Challenge

The digital revolution has transformed the legal sector over the past decade and Humphries Kerstetter required a managed IT solution that would keep the firm at the forefront of the market.

Following a review last year, the team concluded that the firm’s existing IT equipment was no longer fit-for-purpose and new systems were required. A key driving force behind this was the changing nature of legal work, requiring fast and reliable file sharing of electronic documentation as employees work remotely. Humphries Kerstetter required an IT system that would futureproof the firm and allow for its future growth.

However, a strategic IT transformation project was only one of the rivers to cross. Given the growth of the firm, the team needed to move to new offices in Fleet Street. The decision was taken to implement as much change as possible in a compressed period – meaning that migration to a new IT system and a new office would happen at the same time. It was a business-critical process for the firm – and one which required careful planning, intelligent solutions and ultra-reliable implementation.

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